Steve Case was the co-founder and CEO of AOL, the largest Internet company at the time, which he took public and eventually merged with Time Warner. Today he is the CEO of Revolution, an investment firm which invests in visionary entrepreneurs focused on building long lasting businesses.  He is also the Chairman of the Case Foundation and an author with a New York Times bestselling book called The Third Wave: An Entrepreneur’s Vision of the Future.

 

Some interesting insights from this episode:

  • There were much more heavily capitalized competitors but Steve decided that while the other online services were focusing on content and commerce, he would focus AOL more on community which ended up being the killer app that drove its success.
  • While you’re scaling, vision and strategy are important but the people are the most important thing to get right. You need to get the right people on the bus and in the right seats and going in the right direction.
  • AOL was by no means an overnight success. It took almost a decade to get to the first million subscribers.
  • The $350 billion mega merger of AOL and Time Warner is the biggest merger in history.
  • During the third wave of the Internet, the 3 “P’s” are going to be most critical for success: partnerships, policy and perseverance. The product-led founder archetype who found success with viral apps during the second wave won’t be adequate in the third wave.
  • “Vision without execution is hallucination.” – Thomas Edison
  • “Excellence is striving to do something important and doing it successfully and doing it well.”

In 2019 Victor became the first person to dive in a submersible to the deepest points in all five of the world’s oceans. In 2017 he became the 12th person to complete the Explorer’s Grand Slam, climbing the highest peak on all seven continents and skiing to the North and South Poles.  He is the managing partner of a private equity firm called Insight Equity and holds degrees from Stanford, MIT, and Harvard Business School.

 

Some interesting insights from this episode:

  • Doing well in school wasn’t about some unfettered ambition but rather, a desire to explore and just be good at something.
  • It’s nice to have a plan but plans don’t always work out so it’s important to give yourself options. When you’re young, you should build a really good skill set and from there opportunities will surface.
  • “We should try to live as maximally as we can and make precious use of this time that we’re given because it goes quickly.”
  • He never set out to climb all 7 peaks as a goal but rather “just fell into it” by wanting to do things that were interesting.
  • “I don’t think we’re put on this Earth just to be comfortable. I believe there has to be an element of challenge and suffering to have a complete life.”
  • “Humans have this ability to draw this incredible strength to overcome our bodies and our minds to do extraordinary things.”
  • “You can’t let fear control you because fear can lead to panic and panic can lead to disaster.”
  • “Excellence is never stopping to continuing to improve.”

Alan Alda is an actor, director, author, and communications guru.  He has received 6 Emmys and been nominated 34 times. He has also been nominated 3 times for a Tony and once for an Oscar. He is most known for playing Dr. Hawkeye Pierce on the TV series MASH and has been inducted into the Television Hall of Fame. He is also an accomplished author with a number of New York Times bestselling books, the latest one titled: If I Understood You, Would I Have This Look on My Face? My Adventures in the Art and Science of Relating and Communicating.  He is the co-founder of The Alan Alda Center for Communicating Science at Stony Brook University. And he is also the host of his own podcast called Clear and Vivid.

 

Some interesting insights from this episode:

  • The only kind of formal training Alan had was improvisation which is equally valuable in real life as it is in acting. If you’re able to connect with another person, things happen between you that would never happen otherwise.
  • “You have to get your brain so devoted to what you’re doing and to how you understand what you’re doing that the rest of your body comes along with it.”
  • In regards to acting, “it’s hard stuff but I’m ecstatic and I love it. There’s a wonderful feeling of flying when it goes well.”
  • “If we all thought a little bit more like scientists, we might make better decisions.”
  • “The most impressive scientists attack their own ideas before anybody else can.”
  • External awards like an Emmy aren’t nearly as motivating to him as the internal reward to getting better at his craft.
  • “Rather that strive for excellence, it’s better to strive for pretty damn good.”

Ben Lecomte is an ultra-endurance swimmer and the first person to complete a cross-Atlantic ocean swim without a kickboard.  He has also swum through the Great Pacific Garbage Patch to raise awareness for sustainability and the impact of plastic pollution.  He was named one of the World’s 50 Most Adventurous Open Water Swimmers in 2019 by the World Open Water Swimming Association.

 

Some interesting insights from this episode:

  • He swam over 3,500 miles from Massachusetts to Quiberon, France. The journey took him 73 days, swimming upwards of 10 hours a day, and fighting off sharks and battling 20 foot swells.
  • Swimming 3,500 miles across the Atlantic was about mind over matter. Swimming hours upon hours a day with limited stimuli, your mind has to be even stronger than your body.
  • As a coping mechanism, he had to learn to disassociate his mind from his body so while his physical body was suffering, his mind could be in an entirely different world.
  • He swam across the Atlantic in honor of his father and to raise awareness for cancer. His father’s passing was the kick in the butt he needed to pursue his dreams and not live life with any regrets.
  • Swimming the Pacific (until he had to abort the trip) was actually easier than his Atlantic crossing 20 years earlier since the older you get, the more you learn to control the mind and mentally deal with the obstacles along the way.
  • He swam 400 miles through the Great Pacific Garbage Patch, the highest concentration of human made discarded plastic in the world. It was like looking at the sky at night during a snowstorm. You are surrounded by millions of little particles of plastic.
  • He cut open fish in the Great Pacific Garbage Patch and found pieces of plastic.
  • “You cannot really know your limit until you challenge your limit.”
  • “Excellence is like beauty… it’s in the eyes of the beholder.”

Terry Fator is a ventriloquist, impressionist, stand-up comedian, and singer. He won season 2 of America’s Got Talent in 2007 and has performing his award winning show at the Mirage in Las Vegas ever since.

 

Some interesting insights from this episode:

  • Learn how Terry went from performing small shows town by town, fair by fair to having a $100 million act performing at the Mirage in Vegas.
  • He is a rare talent able to combine ventriloquism, comedy, impressions, and singing all into one incredible act.
  • Having ADHD enabled his talent as a ventriloquist as he was able to split his brain into multiple personalities.
  • Happiness is a choice.
  • What’s behind his incredible success? It’s never being satisfied and always striving to make the next performance better than the last.
  • “The human ability to be creative and have ingenuity is limitless.”
  • “If a door opens and you’re not ready to go through, that’s on you.”
  • If you’re not happy now, you’re not going to be happy when you’re rich and famous.
  • “Excellence is doing something that makes us feel that we’re doing it at the best possible capacity that we could be doing it at.”

Dan Buettner is an explorer, National Geographic Fellow, award-winning journalist and producer, and a New York Times bestselling author. He discovered the five places in the world—dubbed Blue Zones—where people live the longest, healthiest lives.  He is the founder of Blue Zones , a company that puts the world’s best practices in longevity and well-being to work in people’s lives. He has written a number of NY Times best-selling books with his latest one titled: “The Blue Zones Kitchen: 100 Recipes to Live to 100”.

 

Some interesting insights from this episode:

  • Setting world records on a bike was a vehicle to fund his addiction to fascinations. The work needed to set these world records provided the tools needed for future scientific exploration – you have to develop a lot of patience, you have to be strategically prepared, and you have to know how to network with experts across various fields.
  • He has discovered and studied hot spots of longevity around the world where people are statistically the longest lived. He coined these regions Blue Zones.  Blue Zones must meet at least one of three criteria: high middle aged mortality (chances of reaching the age of 90), low chronic disease, or high centenarian rate.
  • Health behaviors are known to be measurably contagious.
  • Going to the gym a few times a week isn’t enough to offset the damage from a sedentary lifestyle. It’s important to move around naturally throughout the day.
  • People who know their sense of purpose live around 8 years longer than people who are rudderless.
  • Other important practices found in Blue Zones include sacred everyday rituals to relieve the stresses of everyday life; a diet composed primarily of plant based whole foods; a couple glasses of wine a day; breakfast like a king, lunch like a prince, dinner like a pauper; putting family first; belonging to a faith; strong social support systems.
  • Loneliness is as harmful for your health as a bad smoking habit.
  • What produces health is not a function of behavioral modification but rather a function of the environment in which we live.
  • “Excellence is having a very clear idea of what your personal passions are, what you’re good at, and having an outlet to do it every day for most of your life.”

Charles Schwab is the founder and chairman of The Charles Schwab Corporation. What began as a small discount brokerage company in the 70’s has evolved to become the nation’s largest publicly traded investment services firm, with close to $4 trillion in client assets. He is also the chairman of The Charles and Helen Schwab Foundation, a private foundation focused on education, poverty prevention, human services, and health.  He is the author of several bestselling books with his latest memoir titled Invested.

 

Some interesting insights from this episode:

  • He had to work extra hard to build his self-confidence to overcome his dyslexia and to keep up in class.
  • People with dyslexia are conceptual thinkers who tend to not get lost in the weeds. Some people are very literal in learning and need to go from step 1 to 2 to 3 while dyslexics can go from step 1 to step 10.
  • Seeing an inherent conflict of interest between commissioned stock brokers and the customers, he invented a new contrarian business model by paying salaries to people placing trades with a bonus tied to the overall success of the company.
  • After the tech meldtown of the early 2000’s, Charles had to come out of retirement to run the company again. He had to lay off thousands of employees and get the company turned around.  Sometimes founders are the only ones who can make the tough calls and drive huge fundamental changes to the business.
  • He was a consummate innovator who continually pivoted, redefined the business, and opened up new markets. He knew it was important to disrupt yourself before someone else did it for you.
  • When hiring, beyond skills and experience, he looks at their character and ethics and their responsibility to the customer.
  • “Excellence is an ongoing pursuit. You are always striving for it but you never achieve it.”

Safi Bahcall received his BA in physics from Harvard and his PhD from Stanford. He co-founded Synta Pharmaceuticals—a biotechnology company developing new drugs for cancer.  He led its IPO and served as its CEO for 13 years. In 2008, he was named E&Y New England Biotechnology Entrepreneur of the Year. In 2011, he served on the President’s Council of Advisers on Science and Technology. Safi is the author of Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries. The book was selected by Malcolm Gladwell, Dan Pink, Susan Cain, and Adam Grant for the Next Big Idea Club.

 

Some interesting insights from this episode:

  • “Very often people go on a path that the world expects them to without ever pausing to say ‘why am I doing this?’”
  • For an entrepreneur, the critical ingredient for success in building a company is surrounding yourself with talented executives and then bridging the divide between people who wouldn’t naturally interact with one another.
  • Culture are the patterns of behavior you see on the surface in an organization while structure is what’s underneath that’s driving those patterns of behavior. The activities being rewarded (i.e. incentive structures) will drive the culture.  So it’s the structure that’s ultimately most important in influencing behavior.
  • As companies mature, employees tend to shift from focusing on collective goals toward focusing more on careers and promotions. To reduce that behavioral shift, you want to minimize the growth in compensation that comes with each level in the organization.  In addition, you want to maximize span of control.  With fewer promotions and less of a financial incentive as you move up the organization, employees will focus more on their projects and less on corporate politics.
  • You want some employees focused on activities that reduce risk and another set of employees focused on maximizing intelligent risk taking. Effective leaders create a dynamic equilibrium between these two groups and are able to effectively balance the core with the new.
  • Most innovative products will have at least one or two false fails on their way to achieving significant market traction. The key to success is to get really good at investigating failure and not just accepting it on face value.
  • Companies need to create a new C-suite role called a Chief Incentives Officer whose job is to design customized incentive packages to motivate employees and optimize outcomes.
  • “Excellence is always striving to improve yourself and improve your performance.”