Ep: 100: Amy Edmondson: Harvard Business School Professor and Leadership Guru on the Art of Failing Well

Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, renowned for her research on psychological safety over twenty years. Her award-winning work has appeared in The New York Times, The Wall Street Journal, the Financial Times, Psychology Today, Fast Company, Harvard Business Review, and more. Named by Thinkers50 in 2021 as the #1 Management Thinker in the world, Edmondson’s TED Talk “How to Turn a Group of Strangers into a Team” has been viewed over three million times. She received her PhD, AM, and AB from Harvard University. Her latest book is titled: The Right Kind of Wrong: The Science of Failing Well.

 

Some interesting insights from this episode:

  • A good failure is an undesired outcome that brings you new knowledge that could have not been gained any other way. It should be just big enough to get new information without wasting unnecessary time.
  • Most of us have shifted from curiosity and learning in our childhood to defensiveness and self-protection in our adulthood because of the belief that we had to be right or successful to be worthy.
  • Psychological safety Is a belief that one can take interpersonal risks without the fear of punishment or rejection.
  • You need psychological safety in order to cultivate a culture of intelligent failure.
  • Reframing is one of the techniques we can use to learn from failure. It’s the ability to challenge the automatic thinking and come up with a healthier, more productive way to think about the same situation.
  • A culture of accountability and high-performance standards can coexist with a culture of psychological safety and embracing failure.
  • “The easiest way to not fail at all is to not take risks at all.”
  • “Excellence is doing as well as you can in your chosen field and making a positive difference.”

 

Notes:

Books:

Right Kind of Wrong: The Science of Failing Well

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

Websites:

Amy Edmondson personal page

Harvard Business School bio

Ep: 90: David Copperfield: Magician, Entertainer, Storyteller

David Copperfield is a magician and entertainer, best known for his combination of storytelling and illusion, and described by Forbes as the most commercially successful magician in history.  His illusions have included the disappearance of a Learjet, the vanishing and reappearance of the Statue of Liberty, levitating over the Grand Canyon, walking through the Great Wall of China, escaping from Alcatraz prison, and flying on stage.  He has received 21 Emmy Awards, 11 Guinness World Records, a star on the Hollywood Walk of Fame, a knighthood by the French government, and the Living Legend award by the US Library of Congress.  You can watch him live performing 7 days a week at the MGM Grand Hotel in Las Vegas.

 

Some interesting insights from this episode:

  • While he’s passionate about magic and one of the greatest magicians ever, at heart he is a storyteller. He is a multidimensional entertainer.
  • His role models growing up weren’t other magicians but actors and dancers like Gene Kelly and Fred Astaire. And storytellers like Walt Disney.
  • He likes to make audiences feel something in the heart, not just a challenge in the brain.
  • To this day he is inspired by a quote he read as a kid: “You’re only as good as you dare to be bad.” You can’t do something unique and special without taking some risks along the way.
  • The formula for his success is summarized with his mantra: “Passion, preparation, and persistence.”
  • He still has imposture syndrome at times which pushes him to continue to keep trying to perfect his craft.
  • “Excellence is about nothing ever being finished. It’s a process that never ends.”

Ep 83: Robert O’Neill: Navy SEAL who killed Osama bin Laden

Rob O’Neill is a Navy SEAL combat veteran with decorations which include two Silver Stars, four Bronze Stars with Valor, a Joint Service Commendation Medal with Valor, three Presidential Unit citations, and two Navy/Marine Corps Commendations with Valor.  He is a public speaker, TV personality, philanthropist, and cofounder of the Special Operators Transition Foundation, a charity supporting special operations military personnel making the difficult transition from the battlefield to the boardroom. He is a New York Times bestselling author of The Operator and his latest book is titled: The Way Forward: Master Life’s Toughest Battles and Create Your Lasting Legacy.

 

Some interesting insights from this episode:

  • You learn a lot more from failure than you do from success.
  • Life isn’t about a big goal but having a series of achievable smaller goals.
  • Whatever is going on in your life that’s not working, learn from it and get over it. It’s only dead weight and not helping to fixate on it.
  • The worse thing you can say when you’re leading a team is this is the way we’ve always done it. There can always be a better way.
  • If you’re worrying about something and your worrying isn’t going to change it, stop wasting your energy on it.
  • Sometimes in life it doesn’t really matter why you’re here, you’re just here, so get over it.
  • “Excellence is taking care of your family and teaching your children to be good people and then repeat the process.”

Show Notes

Book: The Way Forward: Master Life’s Toughest Battles and Create Your Lasting Legacy

Website: Robert O’Neill

Ep 53: Safi Bahcall: Physicist, Biotech Entrepreneur, Organizational Behavioral Guru

Safi Bahcall received his BA in physics from Harvard and his PhD from Stanford. He co-founded Synta Pharmaceuticals—a biotechnology company developing new drugs for cancer.  He led its IPO and served as its CEO for 13 years. In 2008, he was named E&Y New England Biotechnology Entrepreneur of the Year. In 2011, he served on the President’s Council of Advisers on Science and Technology. Safi is the author of Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries. The book was selected by Malcolm Gladwell, Dan Pink, Susan Cain, and Adam Grant for the Next Big Idea Club.

 

Some interesting insights from this episode:

  • “Very often people go on a path that the world expects them to without ever pausing to say ‘why am I doing this?’”
  • For an entrepreneur, the critical ingredient for success in building a company is surrounding yourself with talented executives and then bridging the divide between people who wouldn’t naturally interact with one another.
  • Culture are the patterns of behavior you see on the surface in an organization while structure is what’s underneath that’s driving those patterns of behavior. The activities being rewarded (i.e. incentive structures) will drive the culture.  So it’s the structure that’s ultimately most important in influencing behavior.
  • As companies mature, employees tend to shift from focusing on collective goals toward focusing more on careers and promotions. To reduce that behavioral shift, you want to minimize the growth in compensation that comes with each level in the organization.  In addition, you want to maximize span of control.  With fewer promotions and less of a financial incentive as you move up the organization, employees will focus more on their projects and less on corporate politics.
  • You want some employees focused on activities that reduce risk and another set of employees focused on maximizing intelligent risk taking. Effective leaders create a dynamic equilibrium between these two groups and are able to effectively balance the core with the new.
  • Most innovative products will have at least one or two false fails on their way to achieving significant market traction. The key to success is to get really good at investigating failure and not just accepting it on face value.
  • Companies need to create a new C-suite role called a Chief Incentives Officer whose job is to design customized incentive packages to motivate employees and optimize outcomes.
  • “Excellence is always striving to improve yourself and improve your performance.”

Ep 49: Jill Heinerth: Underwater Cave Explorer

Jill Heinerth is a cave diver, underwater explorer, writer, photographer, and filmmaker.  She has starred on TV series for PBS, National Geographic Channel, and the BBC, and has consulted on movies for directors, including James Cameron. Her new book is titled: Into The Planet: My Life as a Cave Diver.

 

Some interesting insights from this episode:

  • Fighting off a burglar during college taught her how to deal with challenges in life. Having had this harrowing dance with fear probably saved her life in the long run.
  • Despite having enormous success as an entrepreneur in the advertising business, she knew in her heart that it wasn’t what she was meant to do so she built up the courage to quit and begin her life of adventure under the water.
  • There’s very little margin for error in cave diving. More people die while diving underwater caves than climbing Mt Everest.
  • Most accidents happen before someone even steps foot in the water. It is the lack of planning and preparation that causes most issues.  They are entirely preventable.
  • There is significant mental preparation. Before each dive, she closes her eyes and walks through all the worst case scenarios and rehearses all of the solutions.
  • She has the 7R gene which explains much of her risk seeking behavior. She is always seeking new challenges, new adventures.
  • “Excellence is your willingness to nurture and support the next generation. To ensure that if something’s important to you, the people below you eventually move beyond you.”