Kristin Harila is a Norwegian mountain climber who recently set a world speed record for climbing the 14 highest peaks in just 92 days.

 

Some interesting insights from this episode:

  • She quit her job and sold her home and put everything on the line to achieve this goal.
  • “If you are happy with less than your goal, then you’ll never reach your goal.”
  • You have to truly believe in what you’re doing if you want to achieve a goal.
  • Working together as a team with her Sherpa was a key component of allowing her to pull off this world record.
  • Many people think that the summit is the goal but the goal is actually to come safely back down the mountain.
  • “On almost all the peaks, there are dead people. If it happens to me, I will have died happy.”

Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, renowned for her research on psychological safety over twenty years. Her award-winning work has appeared in The New York Times, The Wall Street Journal, the Financial Times, Psychology Today, Fast Company, Harvard Business Review, and more. Named by Thinkers50 in 2021 as the #1 Management Thinker in the world, Edmondson’s TED Talk “How to Turn a Group of Strangers into a Team” has been viewed over three million times. She received her PhD, AM, and AB from Harvard University. Her latest book is titled: The Right Kind of Wrong: The Science of Failing Well.

 

Some interesting insights from this episode:

  • A good failure is an undesired outcome that brings you new knowledge that could have not been gained any other way. It should be just big enough to get new information without wasting unnecessary time.
  • Most of us have shifted from curiosity and learning in our childhood to defensiveness and self-protection in our adulthood because of the belief that we had to be right or successful to be worthy.
  • Psychological safety Is a belief that one can take interpersonal risks without the fear of punishment or rejection.
  • You need psychological safety in order to cultivate a culture of intelligent failure.
  • Reframing is one of the techniques we can use to learn from failure. It’s the ability to challenge the automatic thinking and come up with a healthier, more productive way to think about the same situation.
  • A culture of accountability and high-performance standards can coexist with a culture of psychological safety and embracing failure.
  • “The easiest way to not fail at all is to not take risks at all.”
  • “Excellence is doing as well as you can in your chosen field and making a positive difference.”

 

Notes:

Books:

Right Kind of Wrong: The Science of Failing Well

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

Websites:

Amy Edmondson personal page

Harvard Business School bio

Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He was formerly the lead international kidnapping negotiator for the FBI as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group.  He is the founder of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations.  He has taught business negotiation in MBA programs at the University of Southern California’s Marshall School of Business and Georgetown’s McDonough School of Business. He also taught business negotiation at Harvard and guest lectured at other leading universities including the MIT Sloan School of Management and Northwestern’s Kellogg School of Management.  His book is titled: Never Split the Difference: Negotiating as if Your Life Depended on It.

 

Some interesting insights from this episode:

  • Working the crisis hotline was where Chris first learned the power of empathy. Showing someone that they feel heard is often enough to get them to change their behavior.
  • Empathy is about the transmission of information whereas compassion is about the reaction to that transmission.
  • Any time you relax into stress, you’ll handle it far better. The act of relaxation increases your body’s ability to handle its stress demands.
  • Labeling is a verbal observation of an emotion or a dynamic. It’s a way of demonstrating that you’re listening and understanding the other side.
  • Meeting someone halfway (i.e. splitting the difference) rarely works since it never feels like it’s really halfway. You feel the transaction was unfair.  Reason being, based on the economist Daniel Kahneman, people tend to fear a loss twice as much as they are likely to welcome an equivalent gain.
  • “Excellence is a delight with learning and growing. It is not the pursuit of perfection which is a fool’s errand.”

 

Notes:

Never Split the Difference: Negotiating as if your Life Depended on It

Black Swan Group

Fireside Black Swan Group Coaching Program

Jason Belmonte is an Australian pro bowler. He has won 31 PBA titles including a record 15 major championships.  He is one of two bowlers in PBA history to have won the Super Slam, winning all five PBA major titles. He has been named PBA Player of the Year seven times.  He is widely considered one of the greatest bowlers of all time.

 

Some interesting insights from this episode:

  • When he was just 10 he told his mother he planned to one day bowl 100 perfect games which he actually accomplished a couple years ago.
  • He chose to pursue bowling over the more popular sports like rugby and cricket given his love for the game despite the fact that it would never be as lucrative.
  • He was often teased and mocked for his two handed style of bowling but he let his impressive scores shut the naysayers down.
  • His unique two handed technique allowed him to spin the ball twice as fast as most other bowlers which allowed him to strike with much greater frequency.
  • He has never had a coach and has always been self-taught, learning from his own mistakes and continually improving his game.
  • A turning point that allowed him to begin dominating the sport is when he shifted his mindset from being worried about failure when everything was on the line to just being in the moment and enjoying himself.
  • “Excellence is working and striving toward a better version of yourself every single day.”

 

Show Notes:

Jason Belmonte website

YouTube videos:

Jason Belmonte YouTube Channel

Nascar bowling: fastest strike ever recorded

Bowling trick shots with Dude Perfect

Frans Lanting has been hailed as one of the great photographers of our time. For more than three decades he has documented wildlife from the Amazon to Antarctica to promote understanding about the Earth and its natural history through images that convey a passion for nature and a sense of wonder about our living planet.  He has received many honors including Wildlife Photographer of the Year, the Lennart Nilsson Award, The Netherlands’ highest conservation honor – the Royal Order of the Golden Ark, the Ansel Adams Award for Conservation Photography, and the Lifetime Achievement Award in nature photography. His latest book is titled: Bay of Life: From Wind to Whales.

 

Some interesting insights from this episode:

  • Not knowing the rules will make you experiment with anything and everything. Be aware of the rules but then put them to the side and do things your own way.
  • His empathy toward animals allows him to capture their personalities which are as distinct as our own personalities.
  • Unlike the prevailing methods of photographing the animals from a distance, Frans likes to get up close and personal and take his pictures at eye level to create a more intimate interaction.
  • Too many people are overly fixated with technology but what’s most important is knowing what’s interesting to you and your connection with the subject in front of you.
  • Unlike painting where you start with a blank canvas, with photography you go in the opposite direction and have to delete as much as possible until there is clarity.
  • His photography evolved from capturing a single species to capturing the essence of nature as a network of relationships amongst many species.

 

Notes:

Books:

Bay of Life: From Wind to Whales

Into Africa

Bonobo: The Forgotten Ape

Other books by Frans

Exhibitions:

LIFE: A Journey Through Time

Bay of Life

Website:

Frans Lanting

John Mather is a Senior Astrophysicist in the Observational Cosmology Laboratory at NASA’s Goddard Space Flight Center. He is also the Senior Project Scientist on the James Webb Space Telescope. His research centers on infrared astronomy and cosmology. He was the chief scientist for the Cosmic Background Explorer and received the Nobel Prize in Physics in 2006 for his precise measurements of the cosmic microwave background radiation.  He has served on advisory and working groups for the National Academy of Sciences, NASA, and the National Science Foundation.

 

Some interesting insights from this episode:

  • The James Webb Space Telescope uses infrared technology which allows us to see through the dust clouds to see stars being born.
  • “Maybe the formation of life doesn’t require a rare and exotic coincidence but maybe it’s something that always happens when given the chance.”
  • Like Neil deGrasse Tyson, John visited the Hayden Planetarium as a kid which ignited his early passion for astronomy.
  • He didn’t have his entire career mapped out but rather followed his curiosity and said yes when opportunity would present itself.
  • While society holds the theorists in higher regard than the experimentalists like John, that never deterred him.
  • Stephen Hawking called his discovery of hot and cold spots in the cosmic background radiation “The most significant scientific discovery of this century if not of all time.”
  • COBE took 15 years from inception to launch and the James Webb 27 years but John was able to stay the course on both, keeping himself and his teams motivated along the way.
  • His secret to success isn’t being the smartest one in the room and always knowing the answer but rather not being afraid to ask others.

Will Guidara is the former co-owner of Eleven Madison Park and the NoMad, and is the cofounder of the Welcome Conference, an annual hospitality symposium. In 2017, Eleven Madison Park was voted the world’s best restaurant by The World’s 50 Best Restaurants annual ranking.  He has coauthored four cookbooks, was named one of Crain’s New York Business’s 40 Under 40, and is a recipient of WSJ Magazine’s Innovator Award. His new book is called Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect.

 

Some interesting insights from this episode:

  • Unreasonable hospitality is being just as relentless, as focused, as intentional in your pursuit of how you make people feel as you are with every other facet of what you do for a living.
  • One of our most deeply held needs as human beings is we want to feel known and seen.
  • One of Will’s favorite quotes that speaks to hospitality is one from Maya Angelou: “People will forget what you say. They’ll forget what you do. But they’ll never forget how you made them feel.”
  • “If you don’t understand the importance of your work, the nobility of what you put out into the world every day, it’s very hard to be the best version of yourself consistently.”
  • He has kept a paperweight on his desk since he was a child which reads: “What would you attempt to do if you knew you could not fail?” If you don’t have the confidence and conviction to answer it honestly, it’s unlikely you’ll ever achieve it.
  • Whenever you’re leading a group of people, it’s one thing to have a good idea. It’s meaningless if you can’t convey that idea to your team such that you’re all moving in unison and in the same direction.
  • It’s important to be both “restaurant smart” and “corporate smart”. That is, balancing what’s best for the guests with what’s best for the bottom line.
  • To become the number one restaurant in the world, he had to balance a culture of excellence with a culture of unreasonable hospitality.
  • “If you are not being as intentional, as relentless, and as unreasonable about how you make people feel as you are about whatever product you make or service you offer, you are leaving extraordinary opportunities on the table.”

 

Notes:

Book: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

The Welcome Conference

David Copperfield is a magician and entertainer, best known for his combination of storytelling and illusion, and described by Forbes as the most commercially successful magician in history.  His illusions have included the disappearance of a Learjet, the vanishing and reappearance of the Statue of Liberty, levitating over the Grand Canyon, walking through the Great Wall of China, escaping from Alcatraz prison, and flying on stage.  He has received 21 Emmy Awards, 11 Guinness World Records, a star on the Hollywood Walk of Fame, a knighthood by the French government, and the Living Legend award by the US Library of Congress.  You can watch him live performing 7 days a week at the MGM Grand Hotel in Las Vegas.

 

Some interesting insights from this episode:

  • While he’s passionate about magic and one of the greatest magicians ever, at heart he is a storyteller. He is a multidimensional entertainer.
  • His role models growing up weren’t other magicians but actors and dancers like Gene Kelly and Fred Astaire. And storytellers like Walt Disney.
  • He likes to make audiences feel something in the heart, not just a challenge in the brain.
  • To this day he is inspired by a quote he read as a kid: “You’re only as good as you dare to be bad.” You can’t do something unique and special without taking some risks along the way.
  • The formula for his success is summarized with his mantra: “Passion, preparation, and persistence.”
  • He still has imposture syndrome at times which pushes him to continue to keep trying to perfect his craft.
  • “Excellence is about nothing ever being finished. It’s a process that never ends.”